.ticket-row{font-weight:400;background-color:transparent}.ticket-row .unread-ticket tr,tr.unread-ticket{font-weight:600}.unread-icon{color:#ff0000;font-size:18px;margin-right:10px}.back-to-list-link{font-size:14px;color:#2086f7;text-decoration:none;padding:8px 12px;display:inline-block}.ticket-chat-box-wrapper{background:var(--white-color);border:1px solid rgba(0,0,0,.2);border-radius:10px;padding:30px}.ticket-chat-box{border-left:1px solid #e2e2e2}.msg-user-option{display:flex;justify-content:space-between;border-bottom:1px solid rgba(80,80,80,.336);padding:10px 20px}.msg-user{display:flex;justify-content:center;align-items:flex-start;gap:15px}.msg-box{height:500px;overflow-y:scroll;padding:0 10px}.msg-user h1{font-size:18px;font-weight:600;color:var(--main-color)}.msg-user-names p{font-size:14px;color:var(--black-color)}.msg-option button{border:none}.msg-date p{text-align:center;margin:10px 0;font-size:12px;font-weight:100;color:#404040;font-weight:600}.chat-message-wrapper{border-top:1px solid rgba(0,0,0,.05);padding:10px;overflow:auto;display:flex;flex-flow:row wrap;align-content:flex-start;flex:1 1}.chat-message{width:100%;margin:0 0 15px;display:flex;flex-flow:column}.avatar-circle-lg{border-radius:50%;margin:0;height:40px;width:40px}.avatar-circle{border-radius:50%;margin:0;height:24px;width:24px}.admin-avatar,.user-avatar{display:inline-block;vertical-align:middle}.admin-avatar{margin-right:0}.user-avatar{margin-left:0}.admin-msg{margin:6px 0;align-items:flex-start;align-self:flex-start;display:flex;align-items:center;width:70%}.admin-msg-img{width:40px;height:40px}.admin-msg-img img{border-radius:50%}.admin-msg-text{margin-left:10px;text-align:left;color:#777777}.admin-msg-text p{font-size:15px;line-height:22px;padding:10px;background-color:#f5f7fb;border-radius:5px;color:#3a3a3a;margin:0}.admin-msg span{text-align:end;margin-top:5px;font-size:12px;padding-right:5px}.admin-msg-text-item{text-align:left;margin-right:20px;color:var(--black-color);width:-moz-fit-content;width:fit-content}.user-msg{margin:6px 0;align-items:flex-end;align-self:flex-end;display:flex;width:70%;justify-content:flex-end;align-items:center}.user-msg-img{width:40px;height:40px}.user-msg-img img{border-radius:50%}.user-msg-text{order:-1;margin-right:10px;text-align:right;color:#777777}.user-msg-text p{font-size:15px;padding:10px;line-height:22px;border-radius:5px;color:#ffffff;background:#2086f7;margin:0}.user-msg-text span{margin-top:5px;font-size:12px;color:#777777;justify-content:flex-end;align-items:flex-end;display:flex}.text-input{background:#f5f7fb;margin:15px;padding:20px 15px;border-radius:7px;position:relative}.textarea-count{position:absolute;bottom:-20px;right:0}.textarea-count p{color:#656565;font-size:12px}.text-input textarea{width:100%;background:none;border:none;outline:none;border-radius:5px;font-size:15px}.textarea-count{text-align:right;padding:0 20px 10px 0}.msg-sending-box{justify-content:space-between;border-top:1px solid rgba(80,80,80,.336);padding:20px 30px 0}.msg-sending-box,.msg-sending-left{display:flex;align-items:center;gap:15px}.attached{cursor:pointer;background:#f1f3f5;border:1px solid rgba(0,0,0,.1);border-radius:5px;padding:10px 20px;position:relative;display:flex;align-items:center;justify-content:center}.chat-box-input-file{display:none}.request-call-msg{display:flex;align-items:center;gap:10px;position:relative}.request-call-msg button{border:none}.request-call-msg span{color:var(--black-color)}.msg-sending-right{display:flex;align-items:center;gap:10px}.sending-btn{background:var(--main-color);border-radius:5px}.sending-btn button{background:none;display:flex;align-items:center;justify-content:center;border:none;font-size:16px;color:var(--white-color);padding:10px 14px}.sending-btn button span{margin-right:6px}.ticket-details-item{background-color:#eef3f8;width:100%;height:100%;padding:30px;border-radius:10px}.ticket-details-title{padding-bottom:15px;border-bottom:1px solid #e2e2e2}.ticket-details-title h3{font-size:20px;font-weight:600;color:var(--black-color)}.ticket-details-wrapper{margin-top:25px}.ticket-details-list-item{padding:10px 14px;background-color:var(--white-color);border-radius:5px;width:100%}.ticket-details-list-item h3{color:var(--black-color)}.ticket-details-list-left{display:flex;align-items:center;gap:10px;margin-bottom:6px}.ticket-details-list-item{align-items:center;justify-content:space-between}.ticket-details-list-icon{width:26px;height:26px;background-color:var(--grey-color2);border-radius:50%;padding:10px;display:flex;align-items:center;justify-content:center;line-height:1px}.ticket-details-list-icon span{font-size:15px;color:var(--black-color)}.ticket-details-list-left h4{font-size:16px;color:var(--main-color);font-weight:600;margin:0}.ticket-details-list-right span{font-size:16px;font-weight:500;color:var(--black-color)}.ticket-details-list-item h3{font-size:18px}.ticket-details-list-item h3 span a{color:var(--main-color)}.ticket-header-left-item .form-group{display:flex;align-items:center;gap:20px}.ticket-header-left-item .form-group .form-control{width:200px}.create-ticket-btn{font-size:16px!important;padding:5px 30px 10px!important;border-radius:5px!important}.details-data-text{font-size:15px}.ticket-search-input-fluid{border:1px solid rgba(0,0,0,.1);background-color:var(--white-color);padding:5px 15px;display:flex;align-items:center;gap:10px;border-radius:5px}.ticket-search-input-fluid button{border:none;color:var(--main-color);font-size:16px;background:none}.ticket-search-input-fluid input{border:none}.ticket-item-content{border-radius:10px;height:550px;overflow-y:auto;font-size:clamp(14px,2vw,15px)}.ticket-item-content .table tbody tr{cursor:pointer}.ticket-item-content .table tbody tr td{padding:15px}.ticket-pending-btn{padding:0 20px;background:#7370e7;font-size:16px;border-radius:5px}.ticket-pending-btn,.ticket-pending-btn:hover,.ticket-view-btn{color:var(--white-color)}.ticket-view-btn{padding:0 20px;background:var(--main-color);font-size:16px;border-radius:5px}.ticket-view-btn:hover{color:var(--white-color)}.tickets-btn-1 .tickets-status{color:var(--black-color);font-size:18px;font-family:var(--secondary-font)}.overlay3,.ticket-model{width:100%;height:100vh;top:0;left:0;bottom:0;position:fixed;z-index:11111}.overlay3{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#06123754}.ticket-model-contents{background-color:var(--white-color);position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);padding:30px;width:500px;border-radius:10px;z-index:11111111;display:flex;box-shadow:0 5px 10px #757575;flex-direction:column;gap:20px}.new-ticket-content-list h3{color:var(--black-color);font-size:25px;font-family:var(--secondary-font)}.new-ticket-content-text-area textarea{width:100%!important}.new-ticket-content-list{color:var(--black-color)}.new-ticket-content-list .new-ticket-btn{border:none}.new-ticket-content-list .attachment-item{font-size:18px}.ticket-model-content_item{width:100%;display:flex;flex-direction:column;gap:20px}.ticket-model-input-fluid{width:100%}.ticket-model-input-fluid input{padding:7px 20px}.ticket-model-input-fluid .form-control,.ticket-model-input-fluid input{width:100%;background:#f6f7fb;border:none;outline:none;border-radius:5px}.ticket-model-input-fluid .form-control{padding:10px 20px}.ticket-model-input-fluid textarea{width:100%;background:#f6f7fb;padding:7px 20px;border:none;outline:none;border-radius:5px}.ticket-model-input-fluid label{margin-bottom:10px}.modal-title{color:var(--black-color)}.chat-box-con{border:1px solid rgba(18,18,18,.12);border-radius:5px;padding:15px 0 20px}@media screen and (max-width:768px){.ticket-header-left-item .form-group .form-control{width:100%}.ticket-details-item{margin-top:50px}.ticket-messages{margin-bottom:60px}}@media screen and (max-width:576px){.ticket-chat-box-wrapper{background:var(--white-color);border:1px solid rgba(0,0,0,.2);border-radius:10px;padding:30px 15px}.admin-msg p{margin-left:14%;border-radius:5px}.user-msg{display:flex;margin:20px 0;width:90%}.msg-box{height:350px;overflow-y:scroll;padding-left:10px}.msg-sending-box{display:flex;justify-content:space-between;align-items:center;border-top:1px solid rgba(80,80,80,.336);padding:20px 10px 0;gap:15px}.ticket-model-contents{width:97%}.status-con-item{flex-direction:column;align-items:flex-start!important}}